CCAO-F Prep0/30
Lesson 3.1 · D3 Product & Model Selection · 7 min

Select the right Claude feature for the task

Chat, Projects, artifacts, web search and research, connectors and memory each solve a different problem.

What the exam tests

Matching a scenario to the feature that solves it, such as repeated use of the same reference documents or the need for current, cited information.

Key ideas

Chat
One-off questions and tasks where you supply everything in the conversation.
Projects
A workspace with its own instructions and knowledge files, so every chat in it starts with the same reference material. Team and Enterprise plans let you share Projects with permissions.
Artifacts
Standalone outputs (documents, tables, interactive tools, prototypes) that can be revised and shared.
Web search and research
Current information with citations: news, competitor announcements, regulatory changes, prices.
Connectors
Let Claude work with your other tools (for example Google Drive or Gmail) within the connected user's own permissions.
Memory, styles and preferences
Carry personal context and writing style across chats; users can review and change what is remembered.
Extended thinking
Gives Claude room to reason through complex problems before answering, where available.

Common traps

  • Pasting the same reference files into every chat instead of using a Project.
  • Expecting training knowledge to cover this week's events.
  • Assuming a connector gives access to files the user can't access.
Remember

Repeated context → Project. Current facts → search. Keep or share → artifact. Your tools → connector.

Practise D3 questions