CCAO-F Prep0/30
Lesson 5.4 · D5 Configuration & Knowledge Management · 4 min

Keep configurations current over time

Configurations drift unless someone owns them and reviews them on a schedule.

What the exam tests

Choosing the process that keeps Projects, instructions and reusable procedures accurate.

Key ideas

Named owner
One person is responsible for each Project's instructions and knowledge.
Review cadence
Review when policies, prices or brand guidelines change, and on a regular schedule (each term, quarter or release).
Change log
Record what changed and when, so inconsistent answers can be traced.
Reuse instead of copying
A procedure used across many Projects is easier to maintain as a reusable skill or a single maintained document than as copies in each Project.
Personal memory too
If remembered preferences go stale, review and update them.

Common traps

  • Letting anyone edit instructions silently.
  • Rebuilding the Project from scratch every week.
Remember

Owner + schedule + change log.

Practise D5 questions