Lesson 6.3 · D6 Governance, Risk & Responsible Use · 5 min
Follow organisational AI governance policy
Policy applies under time pressure and regardless of who asks; concerns go through the proper channel.
What the exam tests
Choosing the right response when a manager, deadline or convenience pushes against policy.
Key ideas
- Approved tools only
- If the approved workspace is down or slow, report it; don't switch to a personal or unapproved tool.
- Required reviews and disclosures
- Follow approval steps and disclosure requirements in policy, contracts and regulation, even for “low-risk” flash sales or urgent work.
- Seniority doesn't override
- A manager's request doesn't authorise breaching policy or ethics. Decline and escalate.
- Report incidents
- Confidential data in an unapproved tool, exposed API keys or secrets, or misuse: report through the incident or security process so it can be assessed. Don't hide it or fix it quietly.
- Improve policy properly
- If a control is slowing work, raise it through governance rather than working around it.
Common traps
- “Just this once” exceptions.
- Asking Claude to approve in place of the named approver.
- Deleting evidence to protect a colleague.
Remember
Follow the policy, then raise the problem through the right channel.